PRIVACY POLICY
General
1.1. Urban Kraft Furniture, having its registered address at Mumbai Highway Rd, opp. Shree Vedha Multispeciality Hospital, RC Reddy Colony, Ramachandrapuram, Hyderabad, Telangana 502032 ("Urbankraft Furniture", "we", "us" or "our") is managing and operating the website https://urbankraftfurniture.com/ (collectively referred to as the "Urban Kraft Furniture Platform") through which it inter alia facilitates the sale of furniture and related products ("Products") to the users of the Urban Kraft Furniture Platform ("User" or "Users" or "you" or "your").
1.2. This privacy policy ("Privacy Policy"), together with the Terms, governs your use of the Urban Kraft Furniture Platform and describes our policies and procedures on the collection, use, disclosure, processing, transfer, and storage of the Information (defined hereinafter) provided to us by you. By using, browsing, accessing, interacting or purchasing from the Urban Kraft Furniture Platform, you agree to be bound by the terms of this Privacy Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure or transfer of your Information in accordance with the terms of the Privacy Policy. We shall not use the User’s Information in any manner except as provided under this Privacy Policy. Capitalised terms used herein if not defined shall have the same meaning as ascribed to them under the Terms.
1.3. This document is an electronic record and is governed by the provisions under the Information Technology Act, 2000 and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1.4. This Privacy Policy sets out the type of information collected from the Users, including the nature of the Sensitive Personal Data or Information (defined hereinafter), the purpose, means and modes of usage of such information and how and to whom we shall disclose or transfer such information. You may at any time withdraw your consent for collection and use of your Information including Personal Information (defined hereinafter) or Sensitive Personal Data or Information. However, please note that if you withdraw your consent, we may no longer be able to provide you with the corresponding service for which you have withdrawn your consent. It is hereby clarified that your decision to withdraw your consent will not affect the processing of Personal Information based on your previous consent prior to the withdrawal.
1.5. Please take a moment to familiarize yourself with our Privacy Policy. If you do not agree with any provisions of the Terms or this Privacy Policy, we advise you to not use or access the Urban Kraft Furniture Platform.
2.1. You may be asked to provide your Personal Information and/or Sensitive Personal Data and Information (“Information”) whenever you visit or use the Urban Kraft Platform. We may use this Information as described in this Privacy Policy, and also combine it with other data to enhance our services, content, and advertising.
2.2. You agree to provide accurate and current Information. You may access or update your Information or request deletion by contacting us at info@urbankraftfurniture.com.
2.3. The Urban Kraft Platform is not intended for minors under 18 years. We do not knowingly collect personal data from individuals under 18. If we are informed of such a case, we will delete the data. Parents or guardians should contact us to remove any such data.
2.4. The information we may collect includes:
Name
Password
Mailing address
Phone number
Email address
IP address
Contact preferences
Any other usage and interaction details with our platform or team
Audio/Video recordings of calls for service quality and support
2.5. We may also collect sensitive personal data including:
Passwords
Financial Information (credit/debit card, bank details, etc.)
Health-related information (if applicable)
Any information related to or supporting the above
(Collectively referred to as “Sensitive Personal Data or Information”).
3.1. We may use your Information for the following purposes:
3.1.1. To create and manage your account on the Urban Kraft Platform.
3.1.2. To process orders, facilitate transactions, and deliver products.
3.1.3. To send order confirmations, invoices, service updates, and promotional messages.
3.1.4. To improve our platform, services, and customer experience.
3.1.5. To comply with legal or regulatory obligations.
3.1.6. To resolve disputes, complaints, or technical issues.
3.1.7. To monitor and prevent fraud or other illegal activities.
4.1. We may share your Information with trusted third-party service providers (e.g., logistics partners, payment gateways) to help us provide services and deliver Products. All such providers are bound by confidentiality and data protection agreements.
4.2. Your Information may be disclosed if required by law, government requests, or to protect rights, property, or safety of Urban Kraft, its Users, or the public.
4.3. In the event of a merger, acquisition, reorganization, or sale of assets, we may transfer your Information to the relevant third party, ensuring adequate protection standards.
4.4. Financial transactions on the Urban Kraft Platform are processed via secure third-party gateways. We do not store or control your Financial Information. The security and processing of such data are governed by the third-party's privacy and security policies.
4.5. While we implement industry-standard security practices, please be aware that transmission over the internet is never completely secure. You are advised to exercise discretion when sharing your Information.
4.6. Your data may be stored or processed outside your country of residence for operational purposes, in accordance with applicable Indian data protection laws.
5.1. We employ strong security measures including firewalls, encryption (e.g., TLS), and secure data storage systems to protect your Information.
5.2. Access to your Information is limited to authorized personnel bound by confidentiality obligations.
5.3. While we strive to secure your Information, absolute security cannot be guaranteed. We are not liable for breaches beyond our reasonable control including cyberattacks, hardware failures, or natural disasters.
6.1 Due to standard internet communication protocols, when you visit or browse https://urbankraftfurniture.com, we automatically collect details like the site from which you visited us, IP address, browser type, operating system, and your ISP’s name. This data helps us analyze trends and improve user experience. We do not share this with third parties unless required by law.
6.2 Our website uses temporary cookies to store data. These do not contain personal information. We and our third-party partners may use non-identifiable information for analytics, system administration, and user behavior tracking.
6.3 You may disable cookies via your browser settings. However, doing so might affect access to certain features of our site.
6.4 We may permit third-party ad networks or analytics services to place cookies to show relevant ads. We do not use personal information for ad targeting.
6.5 Third-party websites that may appear as links on our platform are beyond our control. We are not responsible for their data practices.
6.6 We may keep records of phone calls or video/audio interactions with users for service quality, training, and legal compliance.
6.7 You agree to our publishing or paraphrasing of testimonials or reviews you provide, unless you notify us otherwise at info@urbankraftfurniture.com.
7.1 Our third-party service providers are not allowed to send promotional content directly to you.
7.2 To stop receiving emails or promotional communication, click "unsubscribe" in our emails or contact us at info@urbankraftfurniture.com.
7.3 You can update or delete your personal information by contacting us at info@urbankraftfurniture.com.
8.1 We retain your data as long as necessary to serve the purposes described in this policy or as required by law.
9.1 We may update this Privacy Policy at any time. Any changes will be posted on https://urbankraftfurniture.com, and we recommend reviewing it periodically.
10.1 For any questions or complaints regarding this policy, please contact:
Name: Satish
Designation:Owner of the Company
Email: info@urbankraftfurniture.com
Address: Mumbai Highway Rd, opp. Shree Vedha Multispeciality Hospital, RC Reddy Colony, Ramachandrapuram, Hyderabad, Telangana 502032
11.1 This Privacy Policy is governed by Indian law. Any disputes arising shall fall under the jurisdiction of courts in Hyderabad, Telangana.
12.1 If any provision of this policy is found invalid or unenforceable, the remaining parts will continue to apply.
| Price |
|---|
| SKU |
| Rating |
| Discount |
| Vendor |
| Tags |
| Weight |
| Stock |
| Short Description |
Description here
